Ferndale Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds28
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2020-02-28
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People describe walking into a friendly, homely atmosphere where staff take time to know residents properly. The team here work hard to create a welcoming environment that helps everyone feel comfortable and valued.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2020-02-28
Is this home safe?
Is the care effective?
Effective is rated Good. The published summary does not expand on what inspectors found in this domain, but for a nursing home specialising in dementia, a Good rating in Effective covers care planning, staff training, healthcare access including GP involvement, nutritional care, and how well staff understand and apply dementia-specific approaches. The rating implies these were broadly satisfactory at inspection. No resident or family quotes are included in the published text.Is this home caring?
Caring is rated Good. As with other domains, the published summary does not include specific inspector observations, direct quotes from residents or relatives, or detailed descriptions of how staff interact with people living with dementia. The Good rating implies that dignity, respect, and warmth met the expected standard at the time of inspection. The home has been registered and operating without a dormancy period, which suggests continuity of care. No testimony from residents or families is reproduced in the available text.Is the home responsive?
Responsive is rated Good. This domain covers how well the home tailors care to individual needs, including activity provision, responses to complaints, and end-of-life care planning. The published summary provides no specific examples of activities offered, how individual preferences are accommodated, or how the home handles complaints. The Good rating suggests inspectors found acceptable standards across these areas at the time of inspection in March 2021.Is the home well-led?
Well-led is rated Good, and this domain shows the most significant improvement: the home previously held a Requires Improvement overall rating and has moved to Good across four of five domains. The registered manager, Mr Ishwurduth Mannick, is also the nominated individual, meaning the same person holds both the operational and accountability role. This can indicate stable, committed leadership. The published summary does not detail the governance structures, staff feedback mechanisms, or quality monitoring processes in place.
Source: CQC inspection report →
What the evidence base says
The home provides specialist dementia care alongside general nursing support for people over 65. While the home cares for people living with dementia, specific details about their approach and facilities aren't currently available. You might want to ask about their dementia care programmes when you visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ferndale Nursing Home scores in the moderate range because the inspection report provides very limited specific detail across most family-priority themes. The overall Good rating is encouraging, but the Requires Improvement in Safe and the age of the inspection data mean families should seek direct answers before deciding.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
People describe walking into a friendly, homely atmosphere where staff take time to know residents properly. The team here work hard to create a welcoming environment that helps everyone feel comfortable and valued.
What inspectors have recorded
Families particularly appreciate how attentive the staff are, noting their dedication across different care situations. When residents need end-of-life support, the team keeps families informed with regular updates and helps them through visits with real compassion and respect.
How it sits against good practice
If you're looking for somewhere that values dignity and communication during life's most delicate moments, Ferndale could be worth exploring.
Worth a visit
Ferndale Nursing Home, a 28-bed nursing home in Crawley specialising in dementia care for adults over 65, was rated Good overall at its inspection in March 2021 (published June 2022). This represents a meaningful improvement from its previous Requires Improvement rating, and four of the five domains, Effective, Caring, Responsive, and Well-led, are rated Good. The home is led by a registered manager who is also the nominated individual, suggesting stable, consistent oversight. The most significant concern for families is that Safe remains rated Requires Improvement, and the published report provides almost no detail about what drove that finding or what has since been done to address it. The inspection is also now over three years old, which is a long time in care. Before placing your mum or dad here, ask specifically why Safe was rated Requires Improvement, what has changed since, what the night staffing ratios are on the dementia unit, and how much the home relies on agency staff. A visit at an unannounced time, such as late afternoon when shift changes often occur, will give you a much clearer picture than the published data alone can provide.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Ferndale Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness shapes every moment of care
Compassionate Care in Crawley at Ferndale Nursing Home
When families visit Ferndale Nursing Home in Crawley, they often mention the same thing — how genuinely caring the staff are. This nursing home specialises in supporting people over 65, including those living with dementia, and the warmth here seems to make a real difference to residents and their families.
Who they care for
The home provides specialist dementia care alongside general nursing support for people over 65.
While the home cares for people living with dementia, specific details about their approach and facilities aren't currently available. You might want to ask about their dementia care programmes when you visit.
“If you're looking for somewhere that values dignity and communication during life's most delicate moments, Ferndale could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ferndale Nursing Home scores in the moderate range because the inspection report provides very limited specific detail across most family-priority themes. The overall Good rating is encouraging, but the Requires Improvement in Safe and the age of the inspection data mean families should seek direct answers before deciding.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
People describe walking into a friendly, homely atmosphere where staff take time to know residents properly. The team here work hard to create a welcoming environment that helps everyone feel comfortable and valued.
What inspectors have recorded
Families particularly appreciate how attentive the staff are, noting their dedication across different care situations. When residents need end-of-life support, the team keeps families informed with regular updates and helps them through visits with real compassion and respect.
How it sits against good practice
If you're looking for somewhere that values dignity and communication during life's most delicate moments, Ferndale could be worth exploring.
Worth a visit
Ferndale Nursing Home, a 28-bed nursing home in Crawley specialising in dementia care for adults over 65, was rated Good overall at its inspection in March 2021 (published June 2022). This represents a meaningful improvement from its previous Requires Improvement rating, and four of the five domains, Effective, Caring, Responsive, and Well-led, are rated Good. The home is led by a registered manager who is also the nominated individual, suggesting stable, consistent oversight. The most significant concern for families is that Safe remains rated Requires Improvement, and the published report provides almost no detail about what drove that finding or what has since been done to address it. The inspection is also now over three years old, which is a long time in care. Before placing your mum or dad here, ask specifically why Safe was rated Requires Improvement, what has changed since, what the night staffing ratios are on the dementia unit, and how much the home relies on agency staff. A visit at an unannounced time, such as late afternoon when shift changes often occur, will give you a much clearer picture than the published data alone can provide.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ferndale Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ferndale Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness shapes every moment of care
Compassionate Care in Crawley at Ferndale Nursing Home
When families visit Ferndale Nursing Home in Crawley, they often mention the same thing — how genuinely caring the staff are. This nursing home specialises in supporting people over 65, including those living with dementia, and the warmth here seems to make a real difference to residents and their families.
Who they care for
The home provides specialist dementia care alongside general nursing support for people over 65.
While the home cares for people living with dementia, specific details about their approach and facilities aren't currently available. You might want to ask about their dementia care programmes when you visit.
Management & ethos
Families particularly appreciate how attentive the staff are, noting their dedication across different care situations. When residents need end-of-life support, the team keeps families informed with regular updates and helps them through visits with real compassion and respect.
“If you're looking for somewhere that values dignity and communication during life's most delicate moments, Ferndale could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
